Equality and Diversity

One to One is committed to meeting and exceeding its obligations as set out in the comprehensive legal framework for Equalities and Human Rights. As an organisation we recognise, accept and value differences and the diversity of our service users, their families and staff. Although we have shared rights and responsibilities we are also individuals with our own backgrounds, skills, abilities, experience, knowledge and ambition.

Equality and Diversity Legislation

The Equality Act is the most significant piece of equality legislation to be introduced for many years. It is there to strengthen protection, advance equality and simplify the law. Ninety per cent of the act came into force on 1 October 2010. The rest of it includes Public Sector Equality Duty (PSED), which came into effect in April 2011. The Equality Act brings together, and significantly adds to and strengthens, a number of previous existing pieces of legislation, including race and disability. One of the key changes is that it extends the protected characteristics to encompass:

  • Age
  • Disability
  • Gender reassignment
  • Marriage and civil partnership
  • Pregnancy and maternity
  • Race
  • Religion or belief
  • Sex
  • Sexual orientation

The Public Sector Equality Duty Act (2011)

The duty has a key role to play in making sure that fairness is at the heart of public bodies’ work and that public services meet the needs of different groups. It covers a range of public bodies, including NHS organisations, government departments, local authorities, and schools and police authorities.

  • How they act as employers
  • How they develop, evaluate and review policy
  • How they design, deliver and evaluate services
  • How they commission and procure from others.

Legal Duties

  • Not to discriminate in employment
  • Not to discriminate in the provision of services
  • To promote equality
  • To publish equality schemes
  • To assess the impact of policies and functions
  • To train staff
  • To monitor performance
  • To publish information


Is about making sure everyone is treated fairly and given the same life opportunities. It is not about treating everyone the same as they may have different needs to achieve the same outcomes.


Diversity means valuing the differences between people and the ways in which those differences can contribute to a richer, more creative and productive working environment. This means our colleagues, clients and the wider team within which we work.


The dictionary definition is: “Treatment or consideration of, or making a distinction in favour of or against, a person or thing based on the group, class, or category to which that person or thing belongs rather than on individual merit” 

You can view our full Equality and Diversity Policy below:

Equality and Diversity Policy Equality and Diversity Policy (233 KB)